Legal

Privacy Policy

This Privacy Policy explains what information Brxneo collects, how it is used, and how third-party services may process your data.

Information Collected

Depending on how you interact with Brxneo, the following information may be collected:

  • Name

  • Email adress

  • Order and purchase information

  • Support form submissions and messages

  • Template or product information related to your request

  • Newsletter or marketing subscription information

  • Basic analytics and technical information, such as pages viewed, referral source, device or browser information, and approximate location where available

Payments & Purchases

Payments and order processing are handled through Blink, the merchant of record for Brxneo purchases.

When you purchase or claim a product, Blink may collect information required to process the order, such as your name, email address, billing information, country, payment details, tax information, and order history. Payment information is processed by Blink and its payment providers and is not stored directly by Brxneo.

Blink’s processing of your information is subject to its own privacy policy and terms.

How Information Is Used

Information collected through Brxneo may be used to:

  • Deliver templates and other digital products

  • Process and manage purchases

  • Provide access to existing orders and product updates

  • Respond to support requests and messages

  • Resolve technical or product-related issues

  • Manage newsletter subscriptions

  • Send marketing communications when you have subscribed to receive them

  • Understand website traffic and improve the Brxneo experience

  • Prevent misuse, fraud, or unauthorized access where necessary

Email Communication

Purchasing or claiming a Brxneo product does not by itself mean that you have agreed to receive promotional marketing emails.

If you separately subscribe to Brxneo marketing communications, you may receive emails about new templates, product updates, free resources, promotions, discounts, and other Brxneo news.

You can unsubscribe from marketing communications at any time using the unsubscribe option included in those emails.

Transactional emails related to purchases, product access, invoices, updates necessary to provide a purchased product, or support may still be sent when required to provide the service you requested.

Analytics

Brxneo uses analytics tools to understand how visitors discover and use the website. This may include services such as Framer Analytics and Google Analytics.

These services may collect technical and usage information such as pages visited, referral sources, device or browser information, general geographic information, and interactions with the website.

Analytics information is used to understand website performance, improve content and products, and evaluate how visitors interact with Brxneo.

Forms & Support

When you submit a contact, support, or subscription form, the information you provide may be used to respond to your request, provide support, manage your subscription, or otherwise fulfill the purpose for which the form was submitted.

Please avoid submitting passwords, payment card details, or other unnecessary sensitive information through Brxneo forms.

Third-Party Services

Brxneo relies on third-party services to operate the website, process purchases, provide analytics, deliver products, and manage certain communications.

These services may include Blink, Framer, Google Analytics, and other service providers required to operate Brxneo.

These third parties may process information according to their own privacy policies and terms. Brxneo does not control how third-party services independently process information.

Data Retention

Personal information may be retained for as long as reasonably necessary to provide products and support, maintain purchase records, comply with legal or financial obligations, resolve disputes, and operate Brxneo.

Information that is no longer reasonably necessary may be deleted or anonymized where appropriate.

Data Protection

Reasonable measures are taken to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, online service, or method of electronic storage can guarantee absolute security.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

You may also withdraw consent to marketing communications at any time.

Requests regarding personal information can be submitted through the Brxneo Support page.

Children’s Privacy

Brxneo products and services are not specifically directed to children, and Brxneo does not knowingly seek to collect personal information from children.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in Brxneo services, third-party providers, business practices, or legal requirements.

The version published on this website will be the current version.

Contact

If you have any questions about these terms, you can send a message to neo.framer@gmail.com and you will receive a reply as soon as possible.